How Propelr, FreedomPay, and DRIVE Are Redefining Payments for Automotive Shops

The payments landscape continues to evolve — and for automotive service businesses, integrated payments are quickly becoming a competitive necessity rather than a nice-to-have. That’s why our new strategic partnership with DRIVE and FreedomPay marks a meaningful step forward for the industry.

Together, we launched DrivePay, a fully integrated payment acceptance solution embedded directly inside the DRIVE platform, designed to simplify operations, improve the customer experience, and create long-term value for automotive shop owners.

A Modern Payments Experience, Built Into the Tools DRIVE Customers Already Use

DRIVE has spent more than 30 years helping independent operators run stronger, more profitable businesses. With DrivePay, they’re extending that mission into payments — removing friction from daily workflows and delivering a seamless, end-to-end payments experience inside their ERP environment.

By embedding payment acceptance directly into the platform, DRIVE customers can:

• Streamline checkout and reduce manual processes
• Improve cash flow with faster, more reliable payment processing
• Gain better visibility into transaction data and customer behavior
• Reduce operational complexity across locations and channels

The Power Behind DrivePay: Propelr + FreedomPay

The DrivePay solution is powered by the combined strengths of Propelr’s merchant services expertise and FreedomPay’s enterprise-grade commerce technology.

Propelr: The Merchant Services Engine

Serving as the general contractor, Propelr delivers a high-touch, consultative merchant services model that ensures DrivePay remains competitive, scalable, and fully supported.

Through our flexible approach, we’re helping DRIVE:

• Optimize payment acceptance costs and performance
• Deliver consistent merchant support through in-house operations
• Maintain flexibility to adapt as customer needs and technologies evolve
• Unlock embedded payments revenue opportunities

Our role is simple but critical: make payments work seamlessly behind the scenes so DRIVE can focus on delivering value to its customers.

FreedomPay: Enterprise Commerce and Payment Orchestration

FreedomPay provides the secure, data-driven platform powering DrivePay transactions across channels.

Its Next Level Commerce™ platform enables:

• Unified payment acceptance across in-store, online, and mobile channels
• Enterprise-grade security and PCI-validated encryption standards
• Real-time transaction insights and analytics
• Scalable infrastructure built for high-volume, multi-location businesses

This modern orchestration layer allows DRIVE to deliver a consistent and secure payments experience across every customer interaction.

Why This Matters for Automotive Shops

For independent repair shops, truck service centers, and tow operators, payments are more than just transactions — they’re a critical part of the customer experience and overall business health.

DrivePay helps shops:

• Spend less time managing payments and more time serving customers
• Reduce reliance on disconnected legacy systems
• Improve customer satisfaction through faster, easier checkout
• Access modern commerce capabilities typically reserved for large enterprises

Because DrivePay is embedded directly into DRIVE’s ecosystem, shops don’t need to manage separate systems or vendors — everything works together inside the platform they already rely on.

The Future of Embedded Payments

The launch of DrivePay highlights a broader trend across software platforms: payments are becoming core infrastructure, not an add-on.

By bringing together DRIVE’s industry expertise, Propelr’s merchant services strategy, and FreedomPay’s global payments technology, this partnership creates a model for how vertical software platforms can deliver more value, stickier relationships, and stronger business outcomes for their customers.

The DrivePay launch reinforces Propelr’s position as a fast-growing payments provider helping software platforms unlock the full value of embedded payments. By combining modern technology with a service-first approach, we enable our partners to enhance the customer experience, drive new revenue opportunities, and future-proof their payments strategy.

As software platforms continue to prioritize integrated payments, we remain focused on delivering customized, high-performance payment solutions designed around our clients’ unique business goals.

Interested in learning more? Let’s connect ↗

‍