7 Things Sales Agents Need in a Payments Partner

With countless payment providers competing for you and your merchant’s business, it's essential to consider these seven non-negotiable factors when evaluating potential partners:

1. PCI-Compliant Data Security

The first and possibly the most critical consideration when selecting a payments partner is their commitment to cardholder security. Look for a partner that not only meets PCI compliance standards but goes above and beyond to ensure the safety of sensitive customer information. This becomes increasingly important when dealing with larger merchants, as these businesses are under intense scrutiny when it comes to maintaining datasecurity.

2. Developer-Friendly APIs

Integrating payment acceptance into existing software applications should be a seamless process — a payment processor that offers flexible, easy-to-integrate APIs is a very valuable asset. Developer-friendly APIs simplify the integration process and enable you to attract independent software vendors (ISVs) looking to provide a native payments experience to their end users. Once you win an ISV's business, you'll be able to expand your merchant portfolio effortlessly.

3. Partner Support

While some payment companies provide basic support to their sales partners, the best partners look at the bigger picture. Seek out providers with dedicated partner development and support teams. These experts can help you scale your business, nurture your portfolio of merchants, and win new business effectively. With their support, you can quickly take your operations to the next level.

4. Merchant Support

Let’s face it: the success of your sales office is directly related to your merchants’ success. If you’re not exceeding their needs, they’ll likely switch to a company that will, thereby negatively impacting your bottom line. It’s important to find a payments partner whose support teams empower you to provide the best experience possible for your merchants.

5. Industry Experience

Your payments partner should have a deep understanding of the unique payment challenges in various merchant industries, as well as the needs of your clients. Industry expertise and experience are irreplaceable value ads that reduce learning curves and enhance profitability for all parties.

6. Adaptability

The way consumers make payments is constantly evolving. Therefore, it's important that your payments partner has the flexibility and scalability to adapt to changing trends and consumer preferences.

7. Marketing Support

Effective marketing plays a pivotal role in the growth of your business. However, it can often be time-consuming and expensive. By collaborating with a payments provider that not only offers cost-free marketing support but also delivers proven strategies to connect with potential customers, you can significantly boost your outreach initiatives with little effort.

By prioritizing the above factors – from data security to marketing support – you can ensure that your payments partner aligns with your goals, supports your growth, and provides the innovative solutions your merchants expect. Make an informed decision, and your business will thrive in the ever-evolving world of payments.